Q: What is your after-sales service and warranty?
A: When defective products are found, we promise to take the following responsibilities:
1. Warranty for 6 months from the first day you receive the goods;
2. Replacement products will be sent together with your next order;
3. If Customer request, refund for defective product.
Q: Do you accept ODM and OEM orders?
A: Yes, we provide ODM and OEM services for global customers, we are able to customize different styles and sizes of bearings
for different brands.
Q: How does your factory do regarding quality control?
A: Quality is the first, we attach great importance to quality control from the beginning of production to the end of production. We
strictly comply with high quality standards, and have professional Q/C personnel, precision testing instruments and internal
inspection system, and implement quality control in every process from material receiving to product packaging to ensure the
quality of our bearings.
Q: How long is the lead time?
A: The lead time for sample order is 3-5 days, and the lead time for bulk order is 5-15 days.
Q: Do you provide free samples?
A: Yes, we provide free samples to distributors and wholesalers, but customers should afford the freight.
Q: What is your main product?
A: Our main products include all kinds of ball bearings and roller bearings, and world famous brand bearings